Privacy notice

1. Controller

Complete, verified controller details will be published before commercial launch. Until then, the service is expressly marked as a preview.

Privacy contact: to be added before commercial launch.

2. General information

We process personal data under applicable privacy law, particularly the GDPR. Personal data is information that can identify a person directly or indirectly.

3. Property enquiries

We may process your name and contact details; property address or approximate location; property type, size, age and condition; price expectation, timing and contact preference; voluntary messages; and consent, communication, document and security data.

Processing the requested service is normally based on Article 6(1)(b) GDPR. Optional purposes use Article 6(1)(a), security and abuse prevention Article 6(1)(f), and legal duties Article 6(1)(c).

4. Agents and partners

Matching may use region, property type, service profile and compliance status to assist a shortlist. A partner receives your enquiry only after e-mail verification, advance identification of the recipient and separate recorded consent. Without that approval, no external lead partner is authorised. Matching does not make a solely automated decision with legal or similarly significant effects.

5. Contacting you

We may contact you through the details you provide to process your request and provide free advice about your property matter. Advertising or market updates remain separate and optional.

6. Retention and deletion

We retain data only for its purpose, evidence, rights handling and legal duties. Enquiry data is normally deleted or irreversibly anonymised after 180 days unless an active matter or legal duty requires longer retention. One-time codes expire after 10 minutes and sign-in sessions normally after 30 days. Withdrawn referrals are immediately blocked from further disclosure. A restricted deletion-suppression record may be kept for no longer than three years solely to prevent deleted accounts from being recreated.

7. Hosting, accounts and providers

Technical data such as IP address, access time, browser, operating system, requested pages and security events may be processed. Accounts can use a time-limited e-mail code or, when configured, Google OAuth. Google does not thereby receive your property enquiry.

Contracted providers may support hosting, transactional e-mail, malware scanning, electronic signature and error monitoring. International transfers require an applicable legal basis and safeguards. Actual providers will be named here before commercial launch.

8. Cookies and local storage

Necessary storage supports sign-in, forms, security, cookie choices and locally saved items. Analytics and marketing remain off until you consent. You can change your choice in Cookie settings.

9. Direct contact

If you contact us by e-mail or telephone, we process your details to answer and document the request. Other uses require a legal basis or separate consent.

10. Your rights

Subject to the law, you may request access, rectification, erasure, restriction and portability; object to certain processing; and withdraw consent for the future.

11. Complaints

You may complain to a competent data protection supervisory authority if you believe your data is processed unlawfully.

12. Data security

We use appropriate technical and organisational measures, including access controls, recorded consent, verified e-mail, separated roles, secure sessions and uploaded-file checks.

13. Updates

We update this notice when technical, business or legal circumstances change. The current version is published here.

Last updated: 15 July 2026